You know there's work on those cars. You're not sure your team finds it every time, or that customers believe it when they do. Here's how Nolavi works through it, the same way a good mechanic works on a car: find the concern, the cause, the correction, then verify the fix.
Nate's techs inspected most cars, but he had no way to tell how many inspections turned into approved work. He guessed about 40%.
Nolavi matched every inspection result to the repair order. Only 34% of recommended items were approved. The ones that were approved had a photo attached 72% of the time. The ones without a photo were approved 19% of the time.
We set a standard: every inspection item gets a photo and one plain sentence about why it matters. Nolavi tracks every item from recommendation to approval, by tech and by job type. The results show up each week in the Monday report.
Approval rate on inspection items rose from 34% to 58% in six weeks. That's about $6,400 more approved work a month on the same number of cars.
How we work. We make changes like this for shops all the time, using each shop's own data. The numbers shown are examples.
Auto repair shop marketing. Nolavi runs your ads, pages and posts, and follows every job from the ad to the bank. See how it works
Every item a customer could safely decline today but should know about: tire depth, brake pad thickness, fluid conditions, belts, lights and anything safety related. Keep it honest and show the customer what you found.
Show them what you found with a photo and explain it in plain words. People say yes when they understand what it is and why it matters. Nolavi tracks approval rates by tech and item so you can see what's working.
Open the demo and find this kind of problem in a minute. Or book your 14 day free trial: it starts with a quick call, and we set it all up and fit it to your shop.
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