You post $145 an hour, but the math never seems to come out that way. Here's how Nolavi works through it, the same way a good mechanic works on a car: find the concern, the cause, the correction, then verify the fix.
Nate's posted rate was $145. His effective rate was $104.
Nolavi broke down every labor dollar. Discounts cost $9 an hour, diagnostic time given away cost $14, and jobs quoted under book time cost $18.
Diag time is now always charged, discounts need a reason code, and quotes use book time by default.
Effective labor rate rose to $126 in two months, worth about $6,800 a month at his billed hours.
How we work. We make changes like this for shops all the time, using each shop's own data. The numbers shown are examples.
Auto repair shop coaching from your own numbers. Nolavi sends a plain report every Monday with the moves worth making next. See how it works
Total labor sales divided by hours billed. It shows what you really earn per hour.
As close to your posted rate as possible. A big gap means discounts, giveaways or underquoting.
Open the demo and find this kind of problem in a minute. Or book your 14 day free trial: it starts with a quick call, and we set it all up and fit it to your shop.
Nolavi