My auto repair Google Ads get clicks but no phone calls. Why?
Google says people clicked. Your phone says nobody called. Here's how Nolavi works through it, the same way a good mechanic works on a car: find the concern, the cause, the correction, then verify the fix.
Nate's ads got 380 clicks last month and only 11 calls.
Two problems, found from the data.
2
The cause
Nolavi checked where the clicks landed. The ads sent people to the home page, which took 9 seconds to load on a phone and hid the phone number. Half the clicks also came after 7pm, when nobody answered.
Many clicks came after the shop closed.
3
The correction
We built a fast brake repair page with a big call button, and set the ads to run only while the shop answers the phone.
4
The verification
Calls from ads went from 11 to 34 a month on fewer clicks. Every call is tracked from the ad to the repair order.
Fewer clicks, three times the calls.
How we work. We make changes like this for shops all the time, using each shop's own data. The numbers shown are examples.
Google Ads for auto repair shops. Nolavi builds and runs them: matching keywords, ads and pages, junk searches blocked, every ad call matched to a repair order. See how it works
Questions
Quick answers.
Why do my ads get clicks but no calls?
The page is slow, the number is hard to find, or the ads run when nobody answers. Check all three.
Should my ads go to my home page?
No. Send each ad to a page about that exact job, with a call button at the top.
Open the demo and find this kind of problem in a minute. Or book your 14 day free trial: it starts with a quick call, and we set it all up and fit it to your shop.