Guides · Bills

Did my vendors ever credit my returned parts and cores?

You send back parts and cores all the time. You're not sure the credits ever came. Here's how Nolavi works through it, the same way a good mechanic works on a car: find the concern, the cause, the correction, then verify the fix.

1

The concern

Nate returned dozens of parts and cores a month, but nobody tracked the credits.

Nolavi reminder that 17 auto repair parts returns and cores were never credited by vendors
Money you're owed, in one list.
2

The cause

Nolavi listed every return and checked each vendor statement. 17 credits worth $1,260 were missing, some over 90 days old.

Table of missing vendor credits for returned auto parts and cores by vendor
By vendor, with how long it's been.
3

The correction

Nolavi sent each vendor a list of the missing credits with dates and invoice numbers, and now watches every new return.

4

The verification

$1,188 came back within a month. Any credit late more than 14 days now shows up on the What needs you list.

Results of tracking auto repair returns and core credits: most money recovered within a month
Most of it came back.

How we work. We make changes like this for shops all the time, using each shop's own data. The numbers shown are examples.

Auto repair shop bookkeeping, checked every day. Nolavi checks every bill and every day's deposits, so your books stay right without the late nights. See how it works

Questions

Quick answers.

How long should a vendor take to credit a return?

Usually one or two statement cycles. Anything older than 30 days needs a follow up.

Are core charges worth tracking?

Yes. Cores add up fast, and missing core credits are one of the most common money leaks in a shop.

Keep reading

See it for yourself.

Open the demo and find this kind of problem in a minute. Or book your 14 day free trial: it starts with a quick call, and we set it all up and fit it to your shop.

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