Did my vendors ever credit my returned parts and cores?
You send back parts and cores all the time. You're not sure the credits ever came. Here's how Nolavi works through it, the same way a good mechanic works on a car: find the concern, the cause, the correction, then verify the fix.
Nate returned dozens of parts and cores a month, but nobody tracked the credits.
Money you're owed, in one list.
2
The cause
Nolavi listed every return and checked each vendor statement. 17 credits worth $1,260 were missing, some over 90 days old.
By vendor, with how long it's been.
3
The correction
Nolavi sent each vendor a list of the missing credits with dates and invoice numbers, and now watches every new return.
4
The verification
$1,188 came back within a month. Any credit late more than 14 days now shows up on the What needs you list.
Most of it came back.
How we work. We make changes like this for shops all the time, using each shop's own data. The numbers shown are examples.
Auto repair shop bookkeeping, checked every day. Nolavi checks every bill and every day's deposits, so your books stay right without the late nights. See how it works
Questions
Quick answers.
How long should a vendor take to credit a return?
Usually one or two statement cycles. Anything older than 30 days needs a follow up.
Are core charges worth tracking?
Yes. Cores add up fast, and missing core credits are one of the most common money leaks in a shop.
Open the demo and find this kind of problem in a minute. Or book your 14 day free trial: it starts with a quick call, and we set it all up and fit it to your shop.