Which numbers should an auto repair shop owner watch every week?
You've got reports everywhere, and you still don't know how the week went. Here's how it played out at our sample shop, the way a mechanic works a car: concern, cause, correction, verification.
Nate had reports in his shop system, his bank, his ads and his payroll, and never looked at most of them.
The numbers that matter, side by side.
2
The cause
None of them talked to each other, so no single number told him if the week was good or bad.
Each one against your goal.
3
The correction
Nolavi pulls them into one score and the few numbers that matter: car count, average repair order, gross profit, effective labor rate, payroll share and marketing cost per customer, with a plain words report every Monday.
Explained like a coach would.
4
The verification
Nate reads one page on Monday. His score went from 86 to 93 in two months, and he knows which number moved it.
Example shop. Nate's Auto Repair is Nolavi's sample shop with made up numbers. The steps are exactly how Nolavi works on a real shop's data.
Questions
Quick answers.
What are the most important KPIs for a repair shop?
Car count, average repair order, gross profit, effective labor rate, payroll as a share of sales and cost per new customer.
Open the demo and find this kind of problem yourself in a minute. Or book your 14 day free trial: it starts with a quick call, and we set it all up and fit it to your shop.