Guides · Theft

Why don't my shop's deposits match my sales?

Sales say one thing, the bank says another, and you don't have time to dig. Here's how it played out at our sample shop, the way a mechanic works a car: concern, cause, correction, verification.

1

The concern

Nate's September sales report said $168,200. The bank showed $161,900.

Nolavi breakdown of the gap between auto repair shop sales and bank deposits showing a missing cash deposit
The gap, explained line by line.
2

The cause

Nolavi matched each day. $4,900 was card fees and deposits still on the way, which is normal. $1,400 was a cash deposit that never made it to the bank on September 22.

Nolavi alert that an auto repair shop cash deposit never reached the bank
Found the morning it should have landed.
3

The correction

Nate found the deposit bag still in the office safe. Nolavi now checks every deposit the morning after.

4

The verification

Every day since has matched within $1, and any gap shows up the next morning with the day and the reason.

Auto repair daily close results showing every deposit matched to sales
Every day, matched to the bank.

Example shop. Nate's Auto Repair is Nolavi's sample shop with made up numbers. The steps are exactly how Nolavi works on a real shop's data.

Questions

Quick answers.

Why don't my deposits match my sales?

Card fees, deposits still in transit, refunds, or cash that never made it to the bank. Each one looks different day by day.

How often should I match deposits to sales?

Every day. Waiting until month end makes problems much harder to find.

Keep reading

See it on a sample shop.

Open the demo and find this kind of problem yourself in a minute. Or book your 14 day free trial: it starts with a quick call, and we set it all up and fit it to your shop.

Try the demo on a sample shop