Something feels off with the money, but you can't prove anything. Here's how it played out at our sample shop, the way a mechanic works a car: concern, cause, correction, verification.
Nate's sales looked normal, but his bank balance kept coming up short.
Nolavi compared every day's sales to the deposits. Cash came up short on 6 days, all on the same closing shift, and 9 tickets were voided after payment on those days.
Nate got a list of the exact days, tickets and amounts. He changed who closes and turned on a rule that a manager approves any void after payment.
Cash has balanced every day for 8 weeks, and voids after payment went to zero.
Example shop. Nate's Auto Repair is Nolavi's sample shop with made up numbers. The steps are exactly how Nolavi works on a real shop's data.
Cash shorts on the same shifts, voided or discounted tickets after payment, and parts bought but never billed.
Look at the numbers by day and shift first. Patterns show up fast and let you ask the right questions.
Open the demo and find this kind of problem yourself in a minute. Or book your 14 day free trial: it starts with a quick call, and we set it all up and fit it to your shop.
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