Guides · Money

Are credit card fees eating my shop's profit?

You see the fees on the statement, but you've never added them up. Here's how Nolavi works through it, the same way a good mechanic works on a car: find the concern, the cause, the correction, then verify the fix.

1

The concern

Nate didn't know what he paid in card fees.

Table of credit card fees for an auto repair shop showing effective rate and hidden increases
The number nobody had added up.
2

The cause

Nolavi added a year of statements: $21,400 in fees, an effective rate of 3.4%. Rates had crept up twice without notice, and premium card fees were the biggest part.

Bar chart of credit card processing rate over time for an auto repair shop
Crept up, then came down.
3

The correction

With the numbers in hand, Nate asked his processor for a better rate and got quotes from two others.

4

The verification

His effective rate dropped to 2.6%, saving about $5,000 a year.

Credit card fee savings for an auto repair shop
$5,000 a year back.

How we work. We make changes like this for shops all the time, using each shop's own data. The numbers shown are examples.

Questions

Quick answers.

What should a repair shop pay in card fees?

It depends on your processor and card mix. Know your effective rate: total fees divided by card sales.

Can I lower my card fees?

Often, yes. Bring a year of numbers and ask for a better rate or compare processors.

Keep reading

See it for yourself.

Open the demo and find this kind of problem in a minute. Or book your 14 day free trial: it starts with a quick call, and we set it all up and fit it to your shop.

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