Customers say not today, and then you never hear from them again. Here's how Nolavi works through it, the same way a good mechanic works on a car: find the concern, the cause, the correction, then verify the fix.
Nate had $83,000 of declined work on file from the past year, and no follow up.
Nobody owned the follow up, and there was no reminder system.
Nolavi sends a friendly reminder text at 30 and 90 days, with the original photos, only for safety and wear items.
In three months, $14,600 of declined work came back and was approved.
How we work. We make changes like this for shops all the time, using each shop's own data. The numbers shown are examples.
About 30 days later, then again around 90 days, with the original photos.
Not if they're short, friendly and about safety. Most customers appreciate the reminder.
Open the demo and find this kind of problem in a minute. Or book your 14 day free trial: it starts with a quick call, and we set it all up and fit it to your shop.
Nolavi