You know you do great work, but your reviews don't show it. Here's how Nolavi works through it, the same way a good mechanic works on a car: find the concern, the cause, the correction, then verify the fix.
Nate had 23 Google reviews. The shop across the street had 310.
From almost none to a steady flow.
2
The cause
Nobody was asking. When they did, it was days later and customers forgot.
One in three left a review.
3
The correction
Nolavi now sends a short text with a review link an hour after a repair order is paid, only to customers who approved their work and didn't come back unhappy.
4
The verification
Reviews went from 23 to 94 in three months, with a 4.8 average, and Maps calls doubled.
More reviews, more calls.
How we work. We make changes like this for shops all the time, using each shop's own data. The numbers shown are examples.
Auto repair shop marketing. Nolavi runs your ads, pages and posts, and follows every job from the ad to the bank. See how it works
Questions
Quick answers.
When should I ask for a review?
Shortly after the customer pays and drives away happy. Same day works best.
Is it OK to ask every customer?
Ask the ones who had a good visit. A simple text with a direct link is enough.
Open the demo and find this kind of problem in a minute. Or book your 14 day free trial: it starts with a quick call, and we set it all up and fit it to your shop.