You send back parts and cores all the time. You're not sure the credits ever came. Here's how it played out at our sample shop, the way a mechanic works a car: concern, cause, correction, verification.
Nate returned dozens of parts and cores a month, but nobody tracked the credits.
Nolavi listed every return and checked each vendor statement. 17 credits worth $1,260 were missing, some over 90 days old.
Nolavi sent each vendor a list of the missing credits with dates and invoice numbers, and now watches every new return.
$1,188 came back within a month. Any credit late more than 14 days now shows up on the What needs you list.
Example shop. Nate's Auto Repair is Nolavi's sample shop with made up numbers. The steps are exactly how Nolavi works on a real shop's data.
Usually one or two statement cycles. Anything older than 30 days needs a follow up.
Yes. Cores add up fast, and missing core credits are one of the most common money leaks in a shop.
Open the demo and find this kind of problem yourself in a minute. Or book your 14 day free trial: it starts with a quick call, and we set it all up and fit it to your shop.
Nolavi