Some weeks the bays are full. Some weeks you're staring at empty lifts. Here's how it played out at our sample shop, the way a mechanic works a car: concern, cause, correction, verification.
Nate's car count dropped from 104 to 78 for two weeks in a row in early September.
Nolavi compared it to last year and to search trends. Back to school weeks always dip, and 160 past customers were overdue for service but nobody had reached out.
We sent a reminder text to the 160 overdue customers and ran a short A/C and inspection campaign nearby.
The next week came back to 101 cars, and 31 of them were from the reminder list. Nolavi now plans for that dip every year.
Example shop. Nate's Auto Repair is Nolavi's sample shop with made up numbers. The steps are exactly how Nolavi works on a real shop's data.
Reach out to past customers who are due for service. They already trust you, so they book fastest.
Back to school, holidays and tax season all shift spending. Last year's numbers show when to plan ahead.
Open the demo and find this kind of problem yourself in a minute. Or book your 14 day free trial: it starts with a quick call, and we set it all up and fit it to your shop.
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