You pay for ads, a website and social posts, and you have no idea which one works. Here's how it played out at our sample shop, the way a mechanic works a car: concern, cause, correction, verification.
Nate paid for Google Ads, a website, Facebook posts and a postcard mailer. When a slow week hit, he couldn't say which one had stopped working.
Nolavi tagged every new customer with where they came from: the ad, Google Maps, the website, a referral or the mailer. The mailer cost $900 a month and brought in 2 customers.
We cut the mailer and put the money into Google Maps reviews and the brake page on the website, the two sources bringing in the best customers.
New customers went from 38 to 47 a month with $400 less spend. Every source now has a number next to it on Nolavi's dashboard.
Example shop. Nate's Auto Repair is Nolavi's sample shop with made up numbers. The steps are exactly how Nolavi works on a real shop's data.
Ask where each customer came from, match it to the repair order, and add up the money by source every month. Nolavi does all three for you.
Usually yes. Reviews and Maps calls are some of the lowest cost customers a shop gets.
Open the demo and find this kind of problem yourself in a minute. Or book your 14 day free trial: it starts with a quick call, and we set it all up and fit it to your shop.
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